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This article relates to the Culture & Climate competency Chicago Blackhawks Jersey , commonly evaluated in employee satisfaction surveys. AlphaMeasure defines climate as the effect an organization has on the employees, while culture refers more to the acceptable behaviors, attitudes, and habits of the organization as a whole. Some relevant topics include employee values, attitudes, and morale throughout your organization. Knowing and understanding workplace culture and climate leads to a better understanding of what factors influence employees. In relation Jeff Skinner Jersey , the level of service your customers receive is almost always influenced by the culture and climate of your organization. Evaluating this competency can be especially useful if your organization is experiencing customer service related issues or problems working together internally.
This short story, Creating a Culture of Empowerment, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It tells about the effects of a negative culture on nursing home residents and what was done to turn things around and create a better culture and climate in the workplace..
Anonymous Submission
I transferred into my current position as manager of a small nursing home two years ago. After my first meeting with the frontline caregivers---nursing staff, orderlies, etc. Justin Faulk Jersey , I was very concerned. The caregivers were clearly unhappy in their positions. They liked their work, they enjoyed caring for the residents, but there was some other factor at work here, creating a climate of uneasiness and a culture of apprehension in this small and close-knit group residence.
I spoke with various residents. They were concerned as well. They felt that they were receiving good care, but many mentioned an unhappy mood that continued day to day. It affected some more than others, and they expressed a wish for brighter Carolina Hurricanes Jersey , more upbeat surroundings. A long time resident told me that things used to be different, and she had felt much better, physically and mentally, when her nurses and aides were happier.
That, in a nutshell, was what troubled me most. Anyone involved in health care knows that patients Jaromir Jagr Jersey , in this case nursing home residents, are much happier and healthier and make better progress when their caregivers are satisfied in their positions and careers.
I decided to conduct an employee survey, mainly for the caregivers, to give them the opportunity to vent. I hadn't been able to find out much verbally, so I hoped that the survey would give them the opportunity to reveal the sources of their discontent. Then we could proceed to improve the situation.
Among other issues, the survey results revealed that morale was low because the staff felt stifled by regulations. The rigid rules needed to be examined and perhaps modified to empower caregivers to a greater degree. They were more satisfied when they felt able to improve the quality of life for their patients.
Some other solutions we used to change the culture included:
* Providing educational opportunities for caregivers to update and expand their skills
* Adopting a new conflict management policy - developed with extensive caregiver feedback
* Reevaluating our financial policies to free up funds to hire more caregivers to ease the burden of understaffed areas.
As a result Johnny Gaudreau Jersey , we were able to engage our caregivers in creating a workplace culture that emphasizes the value of each human being and a climate of respect. The caregivers are satisfied, and the residents are happier and healthier.
? 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active.
Data Entry Services: What Can I Expect? Internet Articles | March 15 Calgary Flames Jersey , 2008
People, sometimes don?t know what to expect from data entry services. Some pile up their expectations too high, only to see them scatter at their feet. Hence, be aware of what you can expect.
Data entry services can mean any of various tasks that are performed to collect, transfer, manipulate Jason Pominville Jersey , create and report on information, both numerical and textual. The type of work, the disposition of the information and the complexity of the work will depend upon the company that is placing the project for bid. By picking and choosing the jobs and the company that you work with carefully, you can determine the nature of the work that you are expected to complete. You can also set the deadlines and the basic structure of the project work schedule.
You can expect reasonable pay
The amount of pay for any single data entry services position will depend upon the difficulty of the work. You can get tasks that range from simple entry of numbers and names in a particular field to complete e-books with careful research and bibliographical materials cited. Be careful when you are expected to bid for the job that you understand the extent of the work that will be required for satisfactory completion of the task. Once you have accepted a contract job, you will probably not be allowed to change the terms of the work.
You can expect flexible work hours
When you provide data entry services, you won't be stuck on a time clock in most instances. Your usual work schedule will be set by your own wants and desires. If you are a late riser and want to sit down at your computer at three in the afternoon Jack Eichel Jersey , that's perfectly acceptable. If you prefer to awaken and work from four in the morning until noon, that's okay too. Your daily schedule will be what is best for your personality and home circumstances. It is important that you be aware of deadlines that will be attached to some of the work you accept and that you complete work according to the agreed upon deadlines.
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